1. What is the GuestObsessed Survey?
The GuestObsessed Survey is a customer feedback program offered by Checkers & Rally’s. It allows recent customers to share their dining experience and earn a free sandwich coupon as a reward.
2. Where can I take the GuestObsessed Survey?
You can access the official survey at www.GuestObsessed.com. Make sure to have your receipt handy as it contains the 20-digit survey code you’ll need to begin.
3. Do I need a receipt to take the survey?
Yes, you must have a recent purchase receipt from Checkers or Rally’s. It contains the survey code required to access the form.
4. How long do I have to complete the survey after visiting?
The survey must usually be completed within 3 days of your purchase. After that, the code will expire and you won’t be able to redeem the offer.
5. What reward do I get for completing the GuestObsessed Survey?
Participants receive a validation code redeemable for a free sandwich with a qualifying purchase. The exact sandwich may vary depending on your location.
6. Can I take the survey more than once?
Yes, but each entry requires a new receipt. One survey can be taken per transaction—multiple entries on the same receipt are not allowed.
7. Is the GuestObsessed Survey available to everyone?
You must be at least 18 years old and a legal resident of the U.S. to participate. Employees and their immediate family members are not eligible.
8. How long does it take to complete the survey?
On average, the survey takes under 3 minutes to finish. It includes multiple-choice questions and optional comment boxes.
9. What if my 20-digit code isn’t working?
Double-check the code for any typing errors. If the problem persists, try using a different browser or device. You can also contact Checkers & Rally’s customer service for help.
10. Can I redeem the coupon online or through the app?
No, the GuestObsessed coupon must be redeemed in-store. It is not valid for online orders or app purchases.
11. Do I need to make another purchase to redeem my free sandwich?
Yes, a small qualifying purchase (like a drink or fries) is required to claim your free sandwich using the coupon.
12. How long is the validation code valid after I complete the survey?
The validation code is typically valid for up to 30 days. Always check your receipt or the survey confirmation for exact expiration details.
13. Can I exchange my reward for another item or cash?
No. The reward is non-transferable and cannot be exchanged for cash or other menu items.